2020 has been a hard
year for everyone, but now it's time to move ahead and look forward to the good
things we can expect in 2021. During the pandemic, people spent most of their
time on social media, as a result of which e-commerce sales went through the
roof. It had led to a major change in the way brands used to connect with their
customers. 
Let us find out a little
bit more about digital trends that should be followed by Social Media
Professionals in the year 2021. 
 - In 2020, many people wake up to
     the dominance of artificial intelligence. In the future, artificial
     intelligence is going to be the heart of global business and industry as
     it has already taken control over many simple jobs. In 2021, artificial
     intelligence is going to be the biggest commercial opportunity for
     industries, companies, and nations. AI help in analyzing customer behavior
     and search patterns by making use of the data collected from social media
     platforms and blog posts. Businesses make use of AI in order to understand
     the response of the customers towards their products and services. You
     will soon find artificial intelligence as a driving force behind many
     services. Businesses that will adopt artificial intelligence in 2021 will
     definitely be able to accelerate the growth. 
- SMM panels are considered to be
     the best solution for businesses to grow organically on social media
     platforms. In 2021, businesses are going to vastly use SMM panel services
     to increase their sales and generate genuine customers. Their popularity
     is going to reach a new height in 2021 with more effectiveness. 
- Video marketing is one of the
     most important marketing trends that is going to ace the digital market of
     2021. Video marketing is not only limited to YouTube, there are many other
     ways through which one can drive higher engagement. You can now post a
     video and even start a live video broadcast on Facebook, Instagram, and
     other social media platforms. 
- Today, people give more attention
     to the ephemeral content. It is a kind of content that stays available for
     a short duration and disappears afterward. The perfect examples of such
     kind of content are Snap chat and Instagram stories. People have now
     changed their way of consuming the content. This is the only reason why
     content formats like stories have gained so much popularity and will keep
     gaining popularity in 2021. People spend hours scrolling stories one after
     the other as they find these stories short, addictive, and engaging.
     Marketers have noticed this trend and now they will continue to leverage
     it to their advantage in 2021. 
- Thousands of brands make use of
     social media platforms like Facebook, Instagram, Pinterest, etc. to sell
     their products and services. From the past few years, we have seen social
     commerce become a new retail avenue for brands; this trend is definitely
     going to get stronger in 2021. 
- You must have heard about social
     media influencers and influencer marketing. Different brands pay an
     exorbitant amount to the influencers for the promotion and advertisement
     of their products. Well, this trend will continue to soar in 2021.